About Twin Oaks Refrigeration;
Heating, Cooling & Mechanical Experts
Built on a foundation of master-level craftsmanship and honest customer care, Twin Oaks Refrigeration provides full-spectrum residential HVAC, commercial refrigeration, and standby power solutions across Southeastern Ohio and West Virginia.
Over 30 Years of Trade Experience | NATE Certified Technicians | EPA Universal Licensed | Generac Authorized Servicing Dealer | BBB Accredited
Full-Spectrum Residential & Commercial HVAC-R
Genuine 24/7 Emergency Dispatch
Decades of Proven Trade Craftsmanship
Generac Standby Power & Mobile Rental Trailers
The Story & Heritage
The
Heritage
Twin Oaks Refrigeration was founded by Ned Jones with a clear vision: deliver uncompromising craftsmanship from initial equipment installation to precision field servicing. In 2012, Ned transitioned the company to longtime technician Ed Castle. Today, Alex Mallison continues that legacy.
Ed Castle’s Leadership
Bringing over 30 years of hands-on mechanical trade experience, Ed has guided Twin Oaks into becoming one of the most respected heating, air conditioning, commercial refrigeration, and standby generator contractors in the Mid-Ohio Valley.
Company Motto
Our motto, "We Can Because We Care," is not just a slogan on our service trucks—it defines how we do business every day. We believe that customer dedication should never stop at the installation. Transparent diagnostics, pricing, and dependable post-installation support.
Decades of Proven Trade Craftsmanship
From Our Field Team
Our Team
Behind every emergency dispatch and precision installation is our dedicated field team. We take pride in continuing a multi-decade Mid-Ohio Valley tradition of honest diagnostics, dependable repairs, and true craftsmanship on every residential and commercial call.
Our Owner
Today, Twin Oaks Refrigeration is led by owner Alex Mallison. Alex brings an extensive background in engineering, quality assurance, and technical manufacturing operations—leading technical teams and building the management systems that keep complex mechanical equipment running.
The Twin Oaks Difference
Why Choose Us?
"We Can Because We Care" in Practice
We provide 100% free estimates on new equipment installations, clear upfront pricing, and zero high-pressure sales tactics. Our technicians take the time to evaluate your system thoroughly and explain every repair option, giving you total peace of mind that your home and budget are respected.
30+ Years of Master-Level Diagnostics
We don’t just swap parts until a system runs. Backed by over 30 years of master-level trade experience, our skilled and EPA-universal technicians bring rigorous diagnostic training to every job. We service all major equipment makes and models and back every replacement with comprehensive factory warranties.
Always Here When You Need Us Most
Severe weather and mechanical failures don't wait for business hours. Whether a rural family's furnace fails in sub-zero January weather or a grocery case cuts out on a Sunday, our on-call technicians provide rapid emergency dispatch across Southeastern Ohio and West Virginia.
Specialized Commercial Refrigeration
While many local contractors only service residential split systems, refrigeration is in our name. We specialize in mission-critical commercial systems—including walk-in freezers, coolers, reach-ins, and ice machines—providing commercial businesses the fast technical response needed to protect thousands of dollars in perishable inventory.
Mobile Walk-In
Cold Storage Trailers
We solve emergency cold-storage challenges others cannot. With our towable 6’ x 8’ mobile walk-in cooler and freezer rental trailers, we deliver dependable on-site refrigeration directly to your venue, restaurant, or job site to safeguard perishable inventory during breakdowns or support outdoor events.
Generac Standby Generator Solutions
Protect your home and family against severe storms and sudden grid failures. As an authorized Generac sales and service dealer, we provide turn-key residential automatic standby generator installations, annual maintenance, and warranty repairs across Southeastern Ohio and West Virginia
Ready to Partner with a Mechanical Team You Can Depend On? From residential heat pump installations to commercial refrigeration and standby power, we are here to help.